“No More *556#": MTN, Airtel, Glo, 9Mobile Announce Single Codes for Data, Airtime, 11 Other Telecom Services
Nigeria's major telecommunications companies, including MTN, Airtel, Glo, and 9mobile, will implement a harmonised set of shortcodes for all telecommunications services from May 17, 2023.
The move, directed by the Nigerian Communications Commission (NCC), means all mobile network operators will now use the same code for services.
This will make it easier for Nigerians to memorise single codes for various services across all mobile networks.
What happened to the old codes for each network According to a report from May 17, 2023, all old codes used to recharge, subscribe for data, and check balance, among others, will cease functioning.
The NCC has therefore asked telecom consumers to familiarise themselves with the new codes for various services.
Why the new shortcodes
The harmonisation of shortcodes is part of the NCC's regulatory modernisation program, which is expected to improve telecom consumers' quality of experience (QoE).
List of shortcodes to be used for all networks Here are the new codes as approved by the NCC
300 is the code for Call Centre/Help Desk on all mobile networks
301 for voice Mail Deposit
302 for Voice Mail Retrieval
303 for Borrow Services
305 for STOP Service;
310 for Check Balance
3111 is for credit recharge.
312 is for Data Plan
321 is for Share services.
323 is for Data Plan Balance
996 is now for verification of subscriber identity module (SIM) registration or NIN-SIM linkage.
2442 is retained for Do-Not-Disturb (DND) unsolicited messaging complaint management.
3232 is also retained for porting services, otherwise called mobile number portability.
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